Emotional Intelligence

Emotional Intelligence is your ability to determine your own emotional awareness and the emotional awareness of those around you.  To have Emotional Intelligence is said to have the capacity to harness and manage emotions in appropriate situations in personal and professional relationships.  To have an empathetic response to those around you, and to harness and apply those emotions strategically for problem solving and critical thinking.  Emotional Intelligence allows you to regulate your own emotions by understanding and knowing how and when to pep someone up when down or alternatively calm a person down when distraught.

Emotional Intelligence is highly sought after in the workplace because it gives employers a definitive measure of an employee’s effectiveness and their emotional capacity to handle particular situations.

The Social & Emotional Intelligence Profile (SEIP)® tool used in our Program is highly innovative, has undergone extensive research and development, and years of testing and refining and is the best and in the world. Before the development of these types of tools, there was no way to quantify what impact certain situations were having in the work place. The evidence has been overwhelming in business that the soft skills count. Emotional Intelligence has also been linked to health and wellness.

Reporting is available in a personal ‘at home’ environment or ‘in the work place’.  Obviously, each applies different criteria and will have a different purpose.

The SEIP^® is incredibly accurate, measuring across 26 competencies, identifying your strengths and weakness and areas of concern, which is what makes it so effective.

The SEIP^® is designed around the Four-Quadrant Model measuring:

1. Self-Awareness
2. Awareness of Others
3. Self-Management
4. Management of Others 

There is also a 360 Report which can be undertaken separately.  This Report is a matrix of results from your colleagues, supervisors, subordinates on how they see you in the work place, what you’re like to work with, how you conduct yourself etc. These results are invaluable for Management when considering promotional and further development opportunities for their staff.

By identifying the training needs of staff, businesses can enjoy substantial savings in their bottom line through targeted coaching and training programs instead of wasting time and energy on things that won’t produce results.  There is also the increased likelihood of reducing staff turnover which as you know is a fundamental cost of doing business.

The SEIP^® is suitable for Executives, Leaders, Business Owners, Managers, Supervisors, Team Leaders, Entrepreneurs, Professionals, Front of House Staff, Retail, Hospitality and Employees. Anyone who essentially communicates and has contact with the public.  Everyone should have an understanding of their level of emotional intelligence!

The SEIP^® has been used extensively around the world by small business, midsize companies and large corporations and results have been phenomenal. Some examples, Pepsi ROI 1000%, Sheraton Hotels 24% increase in market share, L’Oreal Sales Turnover increase by $2.5M, The US Air Force reduced staff turnover from 50% to just 4%.